Archives for October 2024

It’s Beginning To Look (and Smell) A Lot Like Christmas!

Anticipation is building and preparations are in full swing as we approach Christmas. Traditionally decorations were put up on Christmas Eve (and only after the house was cleaned in some countries across Europe) but, for better or worse, we generally start much earlier these days. It’s fun to watch homes light up with strings of twinkling fairy lights and peep through open curtains to catch a glimpse of finely festooned Christmas trees. Maybe the scene on which our eyes fall will be full of rustic charm, with mantles and shelves bedecked with evergreens, tall pillar candles glowing gently within a nest of fir cones and red berries, and comfortable cushions and rugs thrown over an overstuffed sofa. Or, perhaps the room has a Nordic style, with clean lines, and a calming palette of whites and greys, accentuated with occasional red highlights, elegant and calming, inviting us to linger in its soothing tranquillity. Or, possibly the room is home to a family of excited children, with a riot of brightly coloured and much loved quirky ornaments dotted gaily around every conceivable surface, candy canes strung from bookshelves and well-worn, cheerful stockings hanging over the fireplace. However, our homes are decorated they are a reflection of ourselves and the traditions of our family.

Hand-crafted decorations are, in our minds, an essential part of any Christmas decor. Their durability, having been made well and with carefully sourced raw materials, compares favourably with mass-produced counterparts, as do their environmental credentials. During a season where shoppers are increasingly aware of the amount of landfill produced by the consumerism related to Christmas, locally made, high-quality decorations with sustainably produced or fairly traded raw materials are a big win. Make sure you emphasise these on your product description.

The Christmas season is also associated with a multitude of fragrances; the deep scent of spruce as the tree is lugged into the house, the alluring fragrance of mince pies and mulled wine, the homely smell of cakes and bakes in the oven.

Now, if you have been meticulously building up a range of wax melts over the past few months and looking into how to start at wax melt business, Christmas can be an excellent time to launch out. There is a good range of solid articles on how to start a wax melt business online, so we won’t replicate that here. However, if this is the first article you’ve landed on…welcome to our crafting community…we’d suggest that in addition to the basics of discerning your niche, working out a good business plan, checking out the applicable safety regulations and establishing good suppliers, you also take time and advice over creating your brand; your business, your name, your logo and your story which runs alongside it. Your products will be wonderful, and you need to convince the general public of this! There will be a price edge on handcrafted rather than mass produced products and you need to persuade customers as to why it is worth spending a little extra; the melts will be better quality, they will be promoting a small business and this in turn puts money into the local economy. Your products will tread lightly on the resources of our beautiful earth and they will be better quality and last longer. Another suggestion as you are considering how to start a wax melt business is how you will make best use of social media. Promoting your products is a key to good sales, so be savvy and if social media is not your strong point, get some advice; a clued up teenager or young adult can be very informative!

You will also be weighing up where you sell your melts. Online, with a good website, is certainly an excellent and well-tested option. However, do also consider attending a few markets and fairs, of which there are a plethora leading up to Christmas. Customers are in a festive mood, and looking to purchase gifts for family and friends. There is a joyous atmosphere of merriment and celebration and footfall is usually good. Our final tip to those looking at how to start a wax melt business is to ensure you have the correct craft insurance cover in place. Craft insurance can sound confusing, but we are here to make sure you have the best craft cover for your unique business requirements. As a small family business ourselves, we speak to each of our customers in person, so pick up the phone or drop us an email and either Sam or Naomi will be there to talk with you.

Here at Craft Insurance, we love all the fun and anticipation of Christmas, festooning our homes and business with some gorgeous hand-crafted decorations which are enjoyed year after year and each have a story to tell. However, we also know that Christmas can be a painful time for many who have experienced loss; those for whom the year has been especially tough with no apparent let up as we approach the next one. Christmas can be an especially poignant time filled with memories alongside the pressure to smile and be happy like everyone else.

The funny thing with Christmas is that it can be a time to acknowledge sadness or stress, and having done that, simply celebrate the good things in life for a few short days. A good analogy might be that, in the middle of a storm, Christmas can be like opening the curtains to see that the wind has calmed, the sky has a rosy glow on the horizon and the rain has abated. The storm will continue again until it has worn itself out, but for a brief interlude, there is calm. This Christmas will be like that for some of us; a brief and much needed interlude of respite where we choose to be together and take a breather.

Remember, remember the 5th of November!

Traditions often disappear with generations, their origins forgotten or their significance only vaguely remembered. Some traditions, however, live on regardless as an occasion for celebration. One such celebration, much anticipated by children all over the UK, is nearly upon us – Guy Fawkes Night!

Guy Fawkes Night on November 5th, marks the anniversary of the infamous Gunpowder Plot of 1605 when Guy Fawkes and his group of conspirators attempted to blow up the Houses of Parliament and assassinate King James I.

His motive? He wanted to get rid of the King and his administration because they were Protestants and Guy hoped to restore Catholic rule in England. At the time, the religious turmoil in England often resulted in Catholics and Protestants inflicting death and suffering on each other.

Guy and his co-conspirators slowly amassed gunpowder in the cellars under Parliament from the summer of 1605 and Fawkes was given the job of igniting it on the night of November 4th. He would have succeeded had it not been for an anonymous letter sent to the authorities. Royal guards were sent to search the cellars and in the early hours of November 5th, Fawkes was caught and arrested.

In the Tower of London, he was tortured for information about the rest of the group and the plotters, including Fawkes, were sentenced to be hanged, drawn, and quartered. However, Fawkes, weak from torture, managed to climb high enough up the ladder at the gallows to die from a broken neck on his fall rather than having to endure the full horror of his sentence whilst still alive.  

In the years that followed, after the king’s narrow escape from being blown sky high, he encouraged national remembrance and celebrations on the anniversary of November 5th. People willingly joined in and it became an occasion to show loyalty to the king and for Protestantism. Within a few decades Gunpowder Treason Day, as it was known, became an English state commemoration where people celebrated into the night and burnt effigies of popular hate figures, such as the Pope!

Over the years, November 5th often erupted in scenes of public disorder but decorum was eventually restored as the festivities eventually lost their religious and political edge and morphed into a fun occasion for families to enjoy.

Organised entertainment became popular in the late 19th century, and 20th-century pyrotechnic manufacturers renamed Guy Fawkes as Firework Night.

Guy Fawkes Night also became known as Bonfire Night and any bit of land that could be used was commandeered to build a bonfire. Wood or any other combustible material would be piled up there with youngsters stealing wood from rival bonfires to enlarge their pile or setting fire to someone else’s bonfire before the night of the 5th. These days, however, with our increased awareness of health and safety, bonfires tend to be more organised affairs at sports grounds and public parks across the country, although some people still enjoy a bonfire in their back garden.

Other Guy Fawkes traditions thrived, such as ‘Penny for the Guy’’ where children would make a ‘Guy’ out of clothing stuffed with straw and newspapers. The idea was to take your ‘Guy’ around the streets on a small cart and then ask for a ‘penny for the ‘Guy’. In reality, the penny wasn’t for the ‘Guy’ at all, it would be spent on sweets, sparklers and small fireworks.

Guys would be taken into schools to be shown off and prizes would be offered for the best dressed ‘’Guy’. Then, when the night of November 5th came, the Guy would be thrown onto the bonfire and burnt. This fun tradition has largely died out although you might see the occasional Guy on the bonfire at public events.

Nowadays, burning effigies and rioting have both been replaced by a modern-day Guy Fawkes Night which is an altogether warmer and cosier celebration, quite different from its turbulent origins. Wrapped up warmly in scarves, hats, and coats to ward off the autumn chill, families and friends huddle around bonfires, and watch fireworks roasting marshmallows or sipping hot chocolate.

Crackling bonfires, colourful fireworks bursting overhead, the crowd emitting a chorus of soft aahs – it’s a shared spectacle of warmth, family and community. Many people nowadays also associate Guy Fawkes night with traditional nostalgic treats like toffee apples, jacket potatoes, or treacle toffee, a time of simple pleasures and friendly, family fun.

One of the few outdoor winter festivals that we celebrate in the UK, Guy Fawkes Night offers a great opportunity for sales of homemade woollens. Here are a few ideas…

1. “Stay Warm by the Bonfire” Bundles

Offer discounted sets of woollen goods, like scarves, gloves, hats, and blankets for staying warm and cosy while watching fireworks or gathering around the bonfire. Maybe include some sachets of hot chocolate or a thermos flask!

2. “Bonfire-Ready” Themed Products

Design a limited-edition line of woollen products specifically for Bonfire Night in festive autumn colours or patterns inspired by fireworks.

3. Collaborate with Local Events

Reach out to the organisers of local Bonfire Night events and partner with them, so that you can set up a stall and sell your woollen goods there on the night! If you are going to do this, make sure that you have your product liability insurance for crafters in place!

4. Bonfire Night Giveaway

Host a Guy Fawkes-themed social media giveaway in which people share their best Bonfire Night memories or plans. Offer a free set of woollen goods, like scarves or blankets, to a few winners.

These ideas could help tie your woollen goods to the cosy, communal feel of Guy Fawkes Night, making your products an essential part of the celebration.

If you are just starting as a seller of handmade woollen goods you should obtain product liability insurance for crafters to protect your new business against any possible claims. Why not give us a ring and either Naomi or Sam will advise you as to the right kind of cover? We have many years of experience providing product liability insurance for crafters and we would be delighted to help.

Crafters Keeping Traditions Alive

It’s October, and that means we’ve already started thinking about Christmas. There’s something about the season – the lights, the warmth, the traditions that bring us together. Only did you know that in 1644, Christmas was officially banned under Cromwell’s Puritan rule? Christmas was deemed too festive and extravagant, and it stayed illegal until 1660. Of course, banning Christmas proved to be quite unpopular, and before long, riots broke out in favour of the holiday.

Can you picture a Christmas ban happening today? It’s not that likely, so rest assured, while you might need insurance for craft businesses to protect you against a variety of things, banning Christmas probably isn’t something you need to worry about. Still, for those relying on Christmas sales in Cromwell’s time, such a ban must have had some serious consequences. No cheerful market stalls, no bustling shops, and no festive craft fairs – just dismal, dark December days. Thankfully, Christmas was reinstated, and today, it’s a vital part of many craft businesses’ yearly earnings. So, if you’re busy preparing for the festive season, it’s never a bad idea to obtain insurance for your craft business – just in case!

The Joy of Christmas Traditions

One of the best things about Christmas is that it gives us something exciting to look forward to. Even if you’re more of a quiet celebrator yourself, the joy of planning to make Christmas special for loved ones is enough to brighten anyone’s spirits. It’s a time for festive traditions, whether that means putting up the tree, new pyjamas on Christmas Eve, or a Secret Santa at work.

Christmas is built on traditions, and everyone has their own special ways of celebrating. Over the centuries, however, many long-held customs have evolved or disappeared altogether. Some of these Christmas traditions that have come and gone are more unusual, whilst others could do with reviving today! Here’s a brief list, and you never know, you might just find inspiration here for your next handmade creation!

1) St. Thomas’s Eve (the Day Before Christmas Eve)

Before Christmas Eve became all about last-minute shopping and wrapping, the day before Christmas Eve had its own set of quirky customs. Here are just a few that might surprise you:

Going to Bed with an Onion

British women would take an onion to bed on St. Thomas’s Eve. The idea was to peel the onion, wrap it, and place it under their pillow while asking St. Thomas to send them a sweetheart. Sadly, there isn’t much data to hand regarding his success rate.

Asking for Help When Needed

On St. Thomas’s Day, it was common for poorer folk to go door to door, asking for food or money to help them celebrate Christmas. Depending on the region, this was known as “a-Thomasing” or “a-mumping.”

Meat Shows

Another tradition involved attending meat shows just before Christmas. Local butchers would come together to showcase their finest goods, with awards for the best fat sheep and the best fat cow.

2) Christmas Eve Festivities

While many of us spend Christmas Eve preparing for the big day, in the past, it was a time for its own festive fun:

Burning the Ashen Faggot

In the West Country, people would gather bundles of wood, tie them with nine green lenghts of ash band, and burn them in the hearth. As the ashen faggot burned, families would sing, dance, and enjoy plenty of food and drink.

Wassailing

If you’ve ever heard the term “wassailing,” you might think of carol singing, but originally, it was something a little different. In the 1600s, neighbours would walk from house to house, offering a hot, spiced cider drink. Over time, this tradition evolved into the Christmas carolling we know today.

3) Christmas Day Fun and Games

Playing “Shoe the Mare”

Rather than feeling bloated after a hearty Christmas meal, the Elizabethans had a rather playful way of burning off all those calories! The game “Shoe the Mare” involved a family member running around barefoot like a horse while everyone else would try to catch them. The game was best played in a big garden with an active family!

4) Traditional Christmas Food

One mince pie a day

In the Middle Ages, it was traditional to eat one mince pie every day from Christmas until the 12th of January. Back then, mince pies weren’t filled with just fruit – they included meats like mutton or beef and were flavoured with a blend of spices like cinnamon and nutmeg.

Christmas Pie

Tudor revellers took festive feasting to a whole new level with their Christmas Pie. This was no ordinary pie – it involved placing a pigeon inside a partridge, inside a chicken, inside a goose, inside a turkey, all inside a giant pastry crust!

Christmas Dinner in the Victorian Era

Most Victorian families ate roast goose for Christmas dinner. Wealthier families might have had beef, venison, or even turkey. Queen Victoria herself is said to have enjoyed roasted swan!

5) Traditional Christmas Drinks

Smoking Bishop

This popular Victorian drink was a steaming concoction of port, red wine, oranges, and spices – perfect for warming up on a cold Christmas evening.

Whipcoll

In the Shetland Isles, Whipcoll was a festive drink made from brandy and eggs.

Lambs’ Wool

Hailing from Yorkshire, this curious drink mixed ale with apples, sugar, and cream.

Egg-Hot

In Devon, cider was mixed with egg yolks and spices to create a drink known as Egg-Hot.

Finding Inspiration in Tradition

While reviving these old traditions might not be everyone’s idea of a perfect Christmas, they certainly provide plenty of artistic inspiration! The imagery of traditional Christmases – the warmth of a crackling fire, the scent of spiced drinks, the cosy gatherings – has been a source of creativity for crafters for centuries. For those who feel a bit overwhelmed by the commercial side of Christmas, handmade crafts offer a refreshing alternative.

Rather than rushing around crowded shops to buy gifts just to check them off a list, why not focus on choosing or making meaningful gifts that show thought and care? Crafting something by hand or purchasing from an artisan gives your gift that extra personal touch – a real treasure in today’s fast-paced world.

Getting Ready for a Handmade Christmas

Whatever you’re crafting or selling this season – whether it’s online or at festive markets – don’t forget to protect yourself with insurance for craft businesses. A quick call to Naomi or Sam can help ensure you’ve got the right insurance cover for your craft business, leaving you free to focus on what really matters: spreading joy through your creations.

So, here’s to a prosperous Christmas season! May your crafting bring smiles, and your traditions fill your home with warmth and happiness.

How To Avoid Craft Nightmares

As you begin to read this, just stop for a moment and think of a time when, as a customer, you have been dissatisfied with a purchase or service. Next, think about what caused your dissatisfaction, and then how it was resolved. There are many useful articles online giving sound and helpful advice about how to avoid business nightmares by ensuring you have good customer service protocols in place. Check them out! We are not going to repeat them here, but rather look at what might lie behind good, or poor, customer satisfaction.

At the heart of your business is yourself; your creativity, your dreams, your vision, your personality and your resources. The products you make are an outpouring of yourself, and thus they have much more of an emotional pull on you than if you were, for example, selling someone else’s products. Some even talk about their business as their “baby” and certainly the process from the embryonic idea through to the first product sold can have similarities with pregnancy and labour. Thus, if something goes wrong it can feel personal. Here lies our first suggestion for avoiding craft nightmares; if you have an unhappy customer, it isn’t personal. It might not even be valid, and if it is it could be your error or it could be just one of those things which make up the multi-coloured kaleidoscope of life.

So, if you have a customer complaint, try to take a deep breath, pause for a minute before responding and get ready to listen. Do what you can to get a clear picture of what has gone wrong. If it is something simple, maybe you can fix it there and then with a smile, an apology and a replacement. For more complex problems, think back to that situation when you were the dissatisfied customer; how was the issue dealt with and what strategies worked? We would suggest that fairly central to a good resolution is that the customer feels heard. Can you discern what is behind your customer’s complaint? If it is unreasonable, can you fathom anything else which could be causing the grievance? Once you have done all this, it is usually possible to find a mutually acceptable way forward.

To encourage you, most issues can be dealt with by listening to the problem and taking some practical action to put it right. A friendly attitude, some empathy and good problem-solving skills will stand you in good stead. However, occasionally there will be an unforeseen incident, completely out of your control, and this is where up-to-date public liability insurance for crafters UK is your best friend. While it is generally in your best interest to replace a broken product or refund something which hasn’t met expectations, it is not possible to take on legal fees or compensation if someone claims against you or your product. Public liability insurance for Crafters UK covers you for any claim made that you, your volunteers, staff or products have caused damage to a member of the public. It will cover any legal defence costs and compensation you owe, thus giving you peace of mind as you deal with a difficult situation. While it is not a legal requirement, it is a real “sleep easy” insurance to have. As a family-run business ourselves, we know our customers are central and therefore we like to communicate directly with you. So, pick up the phone or drop us a line and either Naomi or Sam will be here to talk with you and find the best public liability insurance for crafters UK for your unique business.

Having looked at some of the skills needed to resolve a difficult situation, let’s now take a look at what you can do to prevent such situations arising. Obviously, high-quality products, clear descriptions and competitive pricing are a solid foundation for satisfied customers. However, on top of this, we recommend keeping your relationship with your customers as central. We are relational beings, and if your customers can feel they know a little about you and like you as well as what you do, there will be more flexibility when it comes to resolving any tricky issues that may occur. If you sell online, make sure you include a good write-up on your website featuring your business story, how you started, your inspiration and your vision. If you sell in person, you might like to include a business card with each purchase, pointing your customers to your website or social media. Face-to-face selling enables you to build up good customer rapport with each sale. There are plenty of YouTube videos with pointers as to how to achieve this; why not check them out?

Gaining your customers’ trust is key to good customer relationships. Be as transparent as you can with your product descriptions and make sure you promote raw materials which are locally sourced and environmentally kind, as well as any charities you support. You might also consider sending out regular emails to your customers, letting them know what you are working on and any snippets from your daily life as well as product updates. Admin can be hard to squeeze into a busy schedule, but ensuring you follow through on queries and get orders out within the stated time will all help with building good relationships which have trust at the centre.

If you sell locally, a good reputation is invaluable within the community; your business will expand by word of mouth and you will not only retain customers, but they will recommend you to friends. So, keep the communication channels open, allow your natural warmth, friendliness and enthusiasm to shine through and watch your business continue to flourish with loyal, local customers.