Why is Black Friday Damaging To Small Crafts Businesses?

What is Black Friday and how did it start?

If you’re anything like me, your inbox is probably filling up with dozens or even hundreds of emails from companies trying to entice you to enjoy their Black Friday Sale. What started as a single day of madness across the Atlantic appears now to have evolved into a month-long tirade against our better judgement, tempting us to part with our hard-earned cash for the sake of an exciting ‘deal’.

While there are multiple accounts as to the origins of the term ‘Black Friday’ I think the most likely and certainly most relevant appears to date from 1950s Philadelphia. The city’s police force used the term to describe the post Thanksgiving chaos that ensued when the centre was flooded with shoppers and tourists.. the crowds and traffic meant shoplifters were able to take advantage, adding to the strain on their departments on that day. Why on earth retailers would want to jump on this bandwagon as a positive thing is beyond me! Oh yeah,,, making money!

Why does Black Fox Metalcraft not have a Black Friday Sale?

For a small family-run business like Black Fox Metalcraft who designs and manufactures all of its products in the UK, Black Friday can actually be really damaging. The constant aggressive marketing around Black Friday Sales has altered people’s expectations of what Christmas shopping is, and what represents good value. This puts pressure on small businesses and hand makers to offer discounts when actually our margins are tight all year; as a UK business is it hard enough as it is competing with mass produced products online before you factor in Black Friday.

Our weathervanes and hanging signs are sold at a fair price all year round with enough to earn a wage but little margin for profit after that. Any discounts would mean we wouldn’t make enough to earn even a small wage, plus I also think it sets the wrong tone with our customers so it’s not something we want our company to be involved in at all. The entire internet seems to go completely frantic with pages trying to push their Black Friday sales on you, meaning that small businesses not able to offer this are hidden from view. As Black Friday has grown exponentially from a single day 10 years ago through to pretty well an entire month in 2024, it’s become harder year on year.


Goods being sold at inflated prices all year round enabling impressive-looking discounts for a couple of weeks in November can give the appearance of a good deal, but I’d urge people to look beyond this. Most online companies offering Black Friday discounts are doing drop shipping, where they have no real overheads or costs and are as such able to reduce their margin, sell more and still enjoy the same profits.

What is dropshipping?

Drop shipping is where something is ordered through a website but sent directly from the wholesaler abroad. This means that the seller does not incur any costs other than admin and the marketing of a website, so if they sell twice as much stuff at half the profit, it makes negligible difference to them in terms of time and costs.

This extravaganza of excessive consumerism takes customers away from UK makers who genuinely create what they sell and cannot compete. More often than not, Black Friday and Cyber Monday deals are just an exercise in putting money in the pockets of Jeff Bezos and similar Chinese counterparts, rather than back into the UK economy.

We are not helped by marketplaces like Not on the High Street who insist on promoting these increasingly excessive events; they are supposed to be championing small local handmakers and instead add to the problem by putting pressure on to reduce our prices. Our metalwork is made to order with care; it is bespoke and cannot be mass-produced in advance, so even if we wanted to take part, we are just not that sort of business and never will be, not without compromising on the quality or value that we offer for the other 11 months anyway!

Last but by no means least importantly there is the environmental impact to consider – can buying and shipping tons of cheap mass-produced items all over the world ever be anything other than detrimental?

What can I do to help crafts businesses and retailers in my area to survive?

  • Black Friday deals may seem tempting, but ask yourself do I really need this? Is the deal as good as the website wants me to believe? Where is this item being manufactured and where is it shipped from? If you are purchasing online, try to buy from UK businesses where possible, even if it means spending a couple of pounds extra.
  • Buy gifts from your local high street, or see if there are any craft fairs coming up nearby. Or make a day of it like people did not so long ago and spend the day in your nearest city centre, enjoying the atmosphere as we head into the festive season.
  • Try to buy direct from the maker so they can avoid paying the sometimes huge commissions taken by some online marketplaces.
  • Make something! There is no bigger antidote to mass consumerism than a home-made gift.

I’m not saying that mass production or buying from overseas is entirely a bad thing, clearly there can be plenty of value in both in the right situation. However, the extent that it has taken over in such a short period of time is a direct cause of the closure of many high street retailers and craft businesses in the UK, and the only way to change this is to support them. So why not try to buy a couple of gifts locally this year?

This blog was written by Black Fox Metalcraft and you can visit their website here.

Last Minute Christmas

It’s true that the term “last minute” will mean different things to different people. When it comes to Christmas, for some of us preparations began in January, with wrapping paper and various gifts purchased in the January sales and tucked away in clever caches, to be added to over the year.

Those of us whose products or services relate to Christmas and Christmas gifts will be getting ready for the big push months in advance. There are Craft fairs to prepare for and attend with everything that entails including public liability insurance for craft fairs UK to purchase. Anyone planning in this way might view last-minute preparation as anything that takes place in December…

For others, Christmas begins in December, with a whirl of gift purchases and social activity with family, friends and colleagues. It only starts to slow down once the turkey and the last mince pie have been polished off on Christmas Day.

For some, Christmas starts somewhere around the evening of the staff Christmas party when the panic begins to set in that not a single gift has been purchased or decoration put up. Everybody is asking about how the Christmas preparations are going but it’s difficult to give an honest answer!

Wherever you fall on the spectrum of Christmas readiness, here are a few ideas that might add to your Christmas and help to make any preparations less stressful, especially if you are busy at craft fairs with the sales of handcrafted goods at the busiest time of your year!

Christmas Tree

If you can, why not head out to the countryside on a sunny day in November or early December and buy a freshly cut Christmas tree? They can be cut and purchased early from Christmas Tree farms (as they’ll be growing in the ground) and they’ll last throughout the Christmas season without shedding needles. (As long as you don’t put them too near radiators or other heat sources they’ll be more likely to dry out). Besides, if you get the tree up early, there’ll be plenty of opportunities to enlist help to decorate it, and there will be no hurry to do so.

Christmas starts with the smell.

Smells can be so evocative and the smell of Christmas is bound to get you in the Christmas spirit and thinking forward to the big day! Scented homemade candles and wax melts perfumed with cinnamon, orange, gingerbread, cloves or pine instantly bring a Christmas mood to the home and they usually last for ages too.

Christmas Decorations – start outside

Decorating at Christmas should be enjoyable and it doesn’t have to cost the earth! Wreaths are a great idea as wreath rings are cheap with some florist wire to hold everything in place. Then get creative with greenery, spare baubles and whatever else you can find! Alternatively, have a look online and buy one. Hanging up wreaths outside your doors signals that as far as you are concerned, the Christmas season has started!

Christmas Decorations inside

It’s easy to get into the Christmas spirit when you hear Christmas music and twinkly lights but trying to fit in putting up the decorations can be overwhelming!

One idea to cut back on the time is to choose only one or two areas of your home to decorate and leave it at that. It might be that you stick to decorating the tree, or choose a prominent surface to decorate like the fireplace mantel. Or maybe keep decorations simple – for example, by using lights or natural decorations like pinecones, greenery, twigs with berries, nuts and cinnamon sticks.

Christmas Gifts

If you tend to put off buying gifts as you have no idea what to get, why not switch it up this year? Set some time aside in early December and devote it to thinking about gifts. Think about the lifestyle, interests & hobbies that your loved ones have. Next, consider what type of gift they’d make the most use of. Think about what they like to do in their spare time, or how they like to spend their day-to-day.

If all else fails – here are some ideas for gifts that never grow tired…

Handmade jewellery

Jewellery is among the gifts that will always be appreciated by the recipient. The gift of handmade or personalised jewellery is a beautiful gesture that speaks to the heart.

Nightwear

Another gift that brings a lot of comfort at Christmastime is pyjamas, socks and slippers! Quality or luxury pyjamas are a lovely thing to have as they are something that people are less likely to buy for themselves. Comfy slippers or woollen, handmade socks might seem a bit boring but if they are thick, luxurious and warm, they make a delightful gift.

A nice travel bag

A sturdy canvas or leather travel bag, should last for years, however your loved one chooses to use it!

The gift of a pastime

Christmas is the perfect time to usher in a new interest or passion. The gift of a sewing box, painting set, chemistry set or a “how to” book can be the start of a pastime that brings lifelong pleasure or even a career!

For all our clients who have already been travelling the country selling Christmas wares at craft fairs, we wish you all the best. And if you are just starting on the circuit, be sure to have your public liability insurance for Craft Fairs UK in place before you go! Simply give us a call on the office number and either Naomi or Sam will be happy to advise you as to which public liability insurance for craft fairs UK is right for your business.

The Perfect Christmas Gift

The giving and receiving of gifts has long been associated with this time of year. Way back in our pre-Roman, pagan culture folk gathered together around the Winter Solstice to feast, celebrate and exchange gifts. A little later, the Druids continued this nature-based ritual and gifted sprigs of mistletoe to wish good fortune in the coming year. With the coming of the Romans, Saturnalia was celebrated in mid-December with the exchange of gifts being a part of the often raucous revelry. As Christianity spread throughout the Roman empire, the season of gift-giving was gradually moved a couple of weeks forward to the sixth of January. This is Epiphany, the day on which the Magi’s visit to present gifts to the child Jesus is remembered. This bestowing of gifts from one to another continued right through Medieval Britain until the time of Cromwell’s Commonwealth in England and Wales when no celebrations were allowed over Christmas. Meanwhile, Hogmanay remained the biggest celebration in Scotland and in many parts of Europe, gifts were exchanged on the sixth of December, St Nicholas’ Day. Meanwhile, with the growth of Protestantism the date for giving gifts changed to 25 December as the number of feast days were reduced.

As we all know, it was the Victorians who really introduced many of the traditions we now associate with Christmas. Up until then gifts had mainly been exchanged between adults and celebrations were often rowdy and disorderly. The Victorians wanted to change the focus of Christmas from the unruly festival it had always been to an altogether more wholesome celebration that the whole family could enjoy. Thus children were now included in the gift lists and with the advent of Santa Claus or Father Christmas, the giving of presents has become a central part of our festivities.

Depending on our resources of finances and time, and our personality type, present buying may either be an arduous chore and source of anxiety or a delight-filled task accompanied by a sense of fun. Some start Christmas shopping months in advance, accumulating meticulously thought-through gifts for family and friends. Others may do a last-minute dash to the shops, or nowadays an internet trawl a few days before the great day. Many families are cutting down on the volume of presents bought at Christmas, mindful of squeezed finances and the environmental cost. However, there can be great pleasure in choosing and receiving an ideal gift; hand-crafted items which are kind to our beautiful world, are well made, durable and completely unique are an obvious choice.

Each hand-crafted gift will be distinctive, but are there ways you can add an extra something and individualise your products a step further? You may take individual commissions, for example, pet portraits or landscape paintings. Or you might already engrave specific names onto key rings, leather pouches or jewellery.

What about aiming at some gifts for a hard-working mum? A cushion with each member of the family embroidered on it, or maybe the birth flowers of her children alongside their names. This could also work with a hand-painted ceramic plate or a homely oversized tea mug. Continuing with the theme of children, there are lots of opportunities to add specific names to general products. A string of bunting or a cushion with a child’s name on is not only a special present for the child, but will also be appreciated by his or her parents….especially by mum!

There is so much food and drink associated with Christmas festivities and having some distinctive crockery set apart just for this time of year can become as much a part of the family tradition as the decorations. What about adding a favourite line from a Christmas carol to a platter on which mince pies will be served, or painting the recipients’ names onto mugs, ready to be filled with hot chocolate topped with whipped cream and overflowing marshmallows.

We Brits have a reputation for being besotted with our pets (often with good reason!) so why not hone in on this with your Christmas orders? A dog owner is sure to love a dog bowl with the name of this much loved pet on the side, a dog cushion with a similar name display, maybe a cute personalised tree decoration or even a special doggie stocking?

Christmas is a busy time of year for most people, and none more so than for craft business owners as you juggle a major sales period with your own preparations. For those to whom this is your first Christmas season, you will be looking for small craft business insurance UK. This generally covers public and products liability and can cover you for others areas such as employers’ liability. While public and product liability are not a legal requirement, having small craft business insurance in place will cover you for those incidents which are completely unforeseeable and therefore our of your control. The cost is not exorbitant; check out our website for customer reviews. We ourselves are a small family business and as such ensure we communicate directly with our customers. So, pick up the phone or drop us a line and either Sam or Naomi will be here to talk you through the small craft business insurance UK required for your unique business.

Whatever our financial or time resources, the giving of a thoughtful and personal gift can go far deeper than the item itself. We all have a need to be seen, and in a world where human connection is gradually being eroded by bots and AI this need is ever greater. A personalised gift tells the recipient that they are valued, that what they do and who they are is appreciated and that they are loved. Who would not want to receive this message? So, as we think through our gift list this year, is there someone who needs that extra special personalised gift? And we hope that you also may receive some beautifully wrapped gifts which assure you that you too are seen and appreciated.

Make Your Craft Business Sparkle This Christmas

With Halloween and Guy Fawkes out the way, retailers everywhere are getting ready for Christmas. For artists and crafters, there’s no better time than Christmas to make the business stand out. Beautiful handmade gifts that stand the test of time are the perfect way to bring happiness to friends and family! It’s time to shout about the joy that craft businesses bring at Christmas!

An effective way to do this is to enlist the help of Google reviews. Positive reviews help build trust with new customers, but they also boost your business’s visibility on Google Search and Maps. For small craft businesses, a well-maintained Google presence can make a world of difference.

How Google reviews make a difference

Statistics show that consumers do read online reviews before making purchasing decisions. Positive reviews don’t just make your business look appealing; they also impact search engine rankings, making it easier for customers to find you. This means that Google reviews will encourage people to choose your products because customers will find you first.

Reviews also act as proof of quality. If an issue were ever to arise related to product quality or service, positive reviews offer assurance (along with the right public liability insurance for crafters).

How to start leveraging Google reviews for your craft business

If you have not started collecting reviews, first you’ll need to set up a Google business profile. It’s free and it puts your business on Google Maps, which increases visibility for potential customers in your area.

It’s not difficult to set up a Google business profile, it’s just a question of using your Google account and following the prompts. You will be asked to verify your business which means that Google will send a postcard to your business address to verify your details.

Once Google has verified you, your Google business profile will allow you to encourage customers to leave reviews and (most importantly) you to be able to respond to them.

N.b. Just a quick note that once you have a Google business profile you need to remember to keep it up-to-date! As it is crucial for local SEO, you’ll be missed if any of the details change and you don’t update it. Especially at Christmas time with extended opening hours and special festive offers, it’s really important to keep customers informed.

1. Make it easy for customers to review

It’s important to make the process clear and easy for customers to leave reviews. Do this by generating a short, custom URL that links directly to your reviews page. This link can be shared across your social media profiles, added to email signatures, or even printed on receipts or thank-you cards. A short URL simplifies the process for customers, so they’re more likely to take a moment to write a review.

2. Get your first review

Before going fishing for a review, you need to be aware that Google doesn’t want businesses to offer incentives in return for a review. Google prohibit doing this. You don’t want to risk penalties and harm your credibility.

However, there is nothing wrong with reaching out to your repeat customers and kindly asking them to leave a review to help you improve and grow your business. There are a lot of people out there who want to support local businesses and buy local, and leaving you a review is all part of doing this.

3. Follow up after purchases

Straight after a customer buys from you, whether online or at a craft fair, dedicate five minutes to send them a friendly email or message thanking them for their support with a link to your Google review page and a polite request to share their experience of shopping with you. If you act quickly, customers are more likely to respond!

4. Publicise Google reviews on your website and social media

Add a testimonials page to your website to feature positive reviews, or embed them directly if your platform allows it. Share reviews on social media – Google even provide free templates that you can use to create posts! Throw off the British tendency to shy away from blowing your own trumpet and let the world know how good you are! People will read these reviews and act upon them.

5. Respond to reviews

Thank your customers politely for leaving positive reviews! If you can, reply to each review within 24 hours. If you do this, your Google reviews are more than a marketing tool, they become a great way to connect with customers.

Making your craft business sparkle on Google this Christmas will take a little bit of extra time but it’s worth the investment. Also, don’t forget that with a Google business profile, you are well placed to start running Google Ads to further promote your Christmas stock.

If you are new this Christmas to selling your handmade gifts online or at craft fairs, please do get in touch with us for advice on the correct public liability insurance for crafters. Every craft business is unique but we have the experience to help and advise you to find the correct cover. Just put in a call to Naomi or Sam at the office to find which public liability insurance for crafters is the perfect fit.

Here’s to a festive season filled with happy customers and five-star reviews!

Getting Crafty With The Christmas Table

Coming home for Christmas…what images do these lyrics bring to mind? Maybe a young adult, living in the city, throwing a week’s worth of clothes, some random presents and a pair of walking boots into his car and heading out through the traffic until he reaches the open country and eventually pulls up at home, to be wrapped in hugs by excited parents and a gaggle of younger siblings. Or maybe a young woman, finishing her first term at university, backpack overflowing as she navigates buses and trains to finally pull up at her home station to be encircled in her father’s arms, as they both pour out their news in unison. Or perhaps it is a weather-worn farmer trekking through the snowy fells to tend to his sheep and being heartened by the warm glow emitted from the farmhouse kitchen as he wends his weary way home.

Whatever picture appears in your mind’s eye, home is both the destination and the centre. Christmas movies often portray houses picturesquely covered in snow, twinkling with an abundance of fairy lights, richly decorated with evergreens, sparkling baubles and scarlet bows and a laden table in the midst, ready to receive the happy throng of the gathered family to enjoy eating, merriment and spending time together.

While our homes probably look nothing like this, and the reality of family gatherings is that they can be anything from fun, noisy and messy to stressful, painful and a lot of work, the fact remains that Christmas is a time when our paths converge and food is a central part of the festivities. While we all acknowledge that this can be challenging at times, sharing food around the table, eating and talking is often a wonderful way to forge connections and deepen relationships.

Our homes and tables do not need to be movie-perfect. Acknowledging that they won’t be can take the pressure off and reduce the expectations we often put upon ourselves, thus giving us the freedom to open our doors and invite family and friends in to simply enjoy being together. Who would not like to be welcomed into a cosy home, greeted with a smile and have someone show a real interest in their hopes, challenges and dreams? If we would like this, so would our friends and family. So, why not decide, this Christmas period, to do slightly less, to lower the expectations of perfection and instead to invite family, neighbours and friends into your home? This does not have to be for a meal; sharing a pot of tea and a sweet treat over the kitchen table can enable your guest to leave feeling sustained and encouraged. You could help cultivate local friendships by inviting neighbours in for a glass of mulled wine and a mince pie. You might welcome family members home with a favourite meal, lingering around the table long after the food is finished.

All these are about connection, not a perfect home. Food and decor do not need to cost the earth, yet some well-chosen, stylish festive tableware will quickly create a sense of warmth and celebration. One of the joys of Christmas crockery, table linen and centrepieces is that they come out year after year, becoming part of the fabric of the season and the traditions of the family. As small craft business owners, your products will provide both simple elegance and longevity as shoppers look for purchases which will last for many years. Christmas is a great opportunity to promote the uniqueness of your products, their durability and your company’s environmental credentials. A set of beautifully crafted, hand-thrown Christmas mugs will bring a festive note to a cosy tea party, while an elegant table runner or stunning centrepiece will transform a simple meal of homemade soup and crusty bread into a feast.

Now is the time to loudly and confidently promote your unique hand-crafted Christmas tableware, whether that be online or at Christmas fairs and markets. In a fast-paced world, products made with raw materials rooted in their locality and a story alongside have an extra appeal. If you use driftwood for candleholders or centrepieces, why not write a paragraph about the beach where it is collected? Or the woodland from which your pine cones are foraged. Maybe you could highlight a local, talented craftsman or woman who creates the Christmas products your customers are buying.

Linen tablecloths, runners and napkins will add a natural beauty and timeless charm to your festive table. Make sure your customers know the many benefits of linen which make it a worthwhile investment.

With a stunning Christmas range of tableware which will bring festive merriment and delight to any gathering over the holiday season, you need to ensure you promote your products effectively and sell them well. Whether selling online or at fairs and markets, you will need to look into insurance for crafters UK. As a family-run business we value each of our customers and communicate with you directly. If you are new to selling your crafts, the whole area of insurance for crafters UK can seem a bit overwhelming. However, it doesn’t need to be, and either Naomi or Sam are here to guide you through to the right insurance for your unique business needs. So, pick up the phone or drop us an email and let’s talk insurance for crafters UK.

Whatever your circumstances, we hope you are able to gather round the table with friends and family, acknowledging the challenges of the past year and those ahead, reflecting on the times of success and celebration and mulling over the mundane minutiae of everyday life. This is surely part of the substance for a grounded life; gathering together with loved ones around a table lit with flickering candlelight, soft music in the background, enjoying good food within an atmosphere of festive joy. May our tables, dressed with beautiful hand crafted tableware be the focus of many such meals this Christmastime.