Story Updates

Here you can find all the important story updates that we’d like to share with you, from the latest policy updates, current Affairs, craft events and general craft musings. But most importantly, we like to let our crafters take centre stage, so here are some of their stories.

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Getting it right with your customers when you’re selling crafts online

Posted on 12 May 2022 Tips for Crafters
Great customer service is what sets you apart from the crowd, however, often, with online companies, it can also be the biggest reputation killer. Ultimately, …

How to Set up a Website for your Crafting Business

Posted on 5 May 2022 Tips for Crafters
Still need to set up your own website? Maybe you’re no stranger to selling crafts online, and you’ve always received a fantastic service from the …

How we can change our perspective on plastic packaging

Posted on 28 April 2022 Tips for Crafters
The good news for all those businesses in our Craft Insurance community selling handmade crafts online is that online shopping as a whole has exploded …

Why do I need insurance for my crafting business?

Posted on 21 April 2022 Insurance
People often ask us why they should have craft business insurance. It’s a valid question as they can’t see an obvious or immediate need for …