Why Britain’s Crafters must adapt to these new challenging times

Crafters must find new and inventive ways of doing business if they want to survive further lockdowns and fewer craft events to attend.

It has been approximately seven months since Britain first went into a lockdown due to COVID-19 completely changing the face of the craft industry.

Crafters now more than ever need to change with the times and evolve because if they don’t, their craft businesses just won’t survive.

Get your business online

Rosie, the founder of Organik Orangutan needed to find a different way to do things and now offers soap making workshops online.

‘ I’ve often been asked if I do online workshops but I’ve always said no as I honestly didn’t think I could! So, yes because of COVID I had to run them online or my little business wouldn’t survive. I send out all the ingredients etc and run the workshops on Zoom. They’re going really well and I was surprised at how easy it is. I actually prefer it in some ways ? and intend to continue. I will be adding new workshops soon.’

Selling online

If you haven’t sold online before, you’re in for a real treat because there’s an online opportunity out there for everyone. Social media ie, Instagram and Facebook are popular sales platforms, because they are relatively easy to learn and free to use.

There are a number of ‘build your own websites’ now about on the market, so giving you a way of getting online without spending out on a web designer.

There are also online shops that you can sell through, for example Etsy, folksy, and conscious crafties.

Rosie of Organik Orangutan during a soap making workshop

Stand out from the crowd

Taking your business online is a golden opportunity to stand out from the crowd.

You can offer your customers a truly unique experience when they buy from you.

I recently purchased a handcrafted leather binder from a crafter through Folksy. When it was delivered, it was very securely packaged, which I appreciated. When I opened the outer plain packaging, I was overwhelmed to find a beautifully wrapped binder, presented in a bespoke box. To top it off there was a handwritten thankyou for my custom. I cannot even explain the joy this gave me, but I can say that it made me feel special as a valued customer. Would I have received the same treatment face to face at a craft fair? Who knows, but it was definitely a great experience receiving this treasure through the post, and because of that, I desperately want to buy from her again!

So what are you waiting for? Adapt and evolve your craft business, you won’t regret it.

We need your input please

With the current social and economic climate being in a bit of a pickle at the moment (to put it politely) more and more people are turning to the handmade industry.

Whether it’s for additional income, or a lock down epiphany that there’s more to life than working long hours in a stressful job, or simply to get a bit more from a hobby, the world of craft is having a boom.

In order to help people out there to find us for their craft insurance easily, we need your input.

Please could you take a couple of minutes (if that) to complete a very short online survey, to help us find out how people search for craft insurance. If you’re happy to help us, please click here to access the survey.

As always, thank you for taking the time to read our email, and for your ongoing support and for being part of our Craft Insurance Family.

All the best,

Naomi, Samantha and Ian

Ian W Wallace Ltd Craft Insurance Policy Information

For those of you who cover Business Items under your craft insurance policy (stock, materials, equipment, tools) there is currently an exclusion for damage to any business item or money stored in any building or vehicle which has been left unoccupied, unattended or not in use for more than 30 consecutive days.

We’ve been contacted by concerned clients, who are unable to access there products as a result of Covid-19 Lockdown.

We have now been advised by Hiscox that in light of Covid-19 they are extending the unoccupancy terms to 90 days.

https://www.hiscox.co.uk/broker-centre/coronavirus-faqs

What happens if my premises are left unoccupied?

We normally ask you to tell us if your property is going to be left unoccupied for more than 30 consecutive days.  Given the exceptional circumstances at the moment, we are extending this period to 90 days.  We recommend to shut off the water supply to the premises, and ensure that any measures to prevent thefts are taken, such as locking away equipment and setting intruder alarms.

As always, if you have any queries on your policy, we are here to help, so please feel free to drop us an email, or give us a call.

Keep yourselves safe and Healthy,

Naomi, Samantha and Ian